We’re there for you 24/7… no matter where you are
In today’s world, business runs 24/7. If you have an online store and a customer makes an online purchase at 1AM, you want to know that they’re not going to encounter a glitch that stops the transaction. Online monitoring and remote support gives you that peace of mind to know you’re covered and your business is running smoothly, even while you’re sleeping.
Think of us as a guardian that is ever watching your systems to make sure all systems are maximized. That’s what monitoring is all about! We put the infrastructure in place that instantly alerts us to any issues, so we can take care of them before they’re a problem for you or your customers.
Let Us Help Make Your Life Easier:
- Quick and Easy Remote Support
A large percentage of computer issues can be handled remotely in a matter of minutes. If you have a team member that’s having a computer issue, we’re only a few clicks away and can often remotely access the system and fix the problem with minimal frustration or downtime.
- Stay Safe from the Unexpected
Going over your allotted website bandwidth or a Denial of Service (DOS) attack are costly issues for any small business. Don’t get a nasty surprise when you walk into the office one morning. Our Remote Support and Monitoring Plan can put you ahead of the game to be aware of and proactively handle any threat before it happens.
- We’re There Whenever and Wherever You Need Us
Traveling and can’t access that big presentation? Need help with a file connection when you’re on the road? Our remote support experts can reach you no matter where in the world you are. We’ll give you the safety net you need to make sure you’ve got your technology working as hard as you are.
- A Trusted Partner
Companies choose Cream City Consulting because they know they can count on us to monitor their systems and keep them safe. If they have a question or one of their employees has a computer problem slowing them down, they know we’re just a phone call or click away and we’ll solve the problem. Period. That’s what we’re here for.